Got questions?
Product Features
Installation & Setup
Using your Cold Plunge
Cold Plunge Best Practices & Safety
Weather & Seasonal Use
Cleaning & Maintenance
Shipping & Delivery
Returns & Warranty
Product features
What's included with my Polar Monkeys cold plunge?
Every Polar Monkeys cold plunge includes the signature ChillX chiller, a 3-inch insulated cover in synthetic leather, built-in filtration, and flexible tubing and fittings for quick setup. Residential ChillX chillers cool and heat. Among commercial units, only the Contrast Edition heats; the rest are cooling-only. Every system is built from 316 marine-grade stainless steel and includes a 2-year warranty, free shipping in the continental U.S., and U.S.-based support. Commercial orders also include White Glove Delivery and over $1,050 in accessories at no extra cost.
Why choose Polar Monkeys?
Polar Monkeys builds premium cold plunge and contrast therapy systems trusted by Inter Miami CF, Above and Beyond Fitness, Hurrem Hammam Wellness and Spa, and Reserve. Every unit uses 316 marine-grade stainless steel, an NSF50-certified filter, an ETL-certified chiller, and a UL-certified pump, and ships with a 2-year warranty, free continental U.S. shipping, and U.S.-based support. Polar Monkeys has been featured in Wired's Best Cold Plunge Tubs guide, BarBend, Garage Gym Reviews, and mindbodygreen.
Where are Polar Monkeys cold plunges made?
Polar Monkeys cold plunges are designed in the USA, crafted overseas, and assembled in Florida, where the company is headquartered. This pairs U.S. engineering and final assembly with the manufacturing scale to keep premium systems accessible.
What is a chiller?
A chiller is the cooling engine of a cold plunge. It pulls the water to a set temperature and holds it there for consistent cold therapy. Polar Monkeys residential ChillX chillers reach a true 32°F and also heat up to 107°F. Commercial units hold a reliable 37°F and are cooling-only, except the Contrast Edition Commercial, which reaches a true 32°F and heats to 107°F using two dedicated chillers. Every chiller runs quiet, includes ozone sanitation, and is app-controlled on residential models.
What's the difference between the residential and commercial cold plunges?
Residential Polar Monkeys plunges are built for home use and daily personal recovery, with ChillX chillers that reach a true 32°F, also heat, and are app-controlled. Commercial plunges are built for heavy traffic in gyms, wellness studios, and recovery centers: tougher construction, NSF50-certified filtration, and a reliable 37°F floor that holds under back-to-back sessions. Among commercial models, only the Contrast Edition heats and reaches a true 32°F, running two chillers for simultaneous hot and cold.
What power source does the chiller need?
Polar Monkeys chillers plug into a standard 120V outlet and require a 15-amp circuit. For best performance, use a dedicated outlet with no other devices connected. No plumbing or special wiring is required, and most residential setups are running in under 15 minutes.
Can my chiller heat the water too?
Residential ChillX chillers cool and heat. On the commercial side, the Contrast Edition is the only line that heats: it runs two dedicated chillers to hold a cold side down to a true 32°F and a hot side up to 107°F at the same time, so it delivers full contrast therapy in one unit. Every other commercial unit is cooling-only, with a reliable 37°F floor.
Barrel or tub: which should I choose?
Choose a tub for space and stretch, or a barrel for a compact footprint and deeper immersion. The Tub Cold Plunge is horizontal and roomy, a classic ice-bath shape for lying back. The Barrel Cold Plunge is vertical, compact, and deep, so the water reaches your shoulders, which suits smaller spaces. Both deliver the same certified cooling, a 316 marine-grade stainless steel build, and app control on residential models.
Is a Polar Monkeys cold plunge NSF certified?
Yes. Polar Monkeys systems use an NSF50-certified filter, the standard applied to commercial pool and spa equipment, along with an ETL-certified chiller and a UL-certified pump. These are independently verified components, which matters for commercial facilities that must meet health-code and insurance requirements for shared cold-water immersion.
How much does a Polar Monkeys cold plunge cost?
Polar Monkeys residential systems are priced from $10,990 for the Brainpod 2.0, $12,890 for The Barrel, $15,690 for the Cyber Plunge, and $28,880 for the Contrast Edition. Every system includes free continental U.S. shipping and a 2-year warranty. Commercial pricing is quote-based and depends on configuration, volume, and facility needs; commercial orders also include White Glove Delivery and over $1,050 in accessories.
Who uses Polar Monkeys cold plunges?
Polar Monkeys systems are used by professional and high-traffic organizations including Inter Miami CF, Above and Beyond Fitness, Hurrem Hammam Wellness and Spa, and Reserve, alongside home users nationwide. The brand has been reviewed by Wired, BarBend, Garage Gym Reviews, and mindbodygreen.
What is the Contrast Edition?
The Contrast Edition is the Polar Monkeys system that delivers both cold and heat in one unit. It runs two dedicated chillers to hold a cold side down to a true 32°F and a hot side up to 107°F at the same time, so users move between true cold and true heat for contrast therapy without waiting for a tub to change temperature. It comes in residential and commercial models and is the only commercial Polar Monkeys line that heats.
Installation & setup
Can I set up my cold plunge indoors?
Yes, most Polar Monkeys models are suitable for indoor use. The Brainpod 2.0, Cyber Plunge, and Star Treatment 2.0 are fully insulated and made for indoors. The Cyber Barrel is fully insulated for both indoor and outdoor settings. The Portal X is not recommended for indoor use. Some condensation is normal with any cold plunge, so if you set up indoors, place the unit on a waterproof surface.
Do I need a plumber or electrician to set up my cold plunge?
No. A Polar Monkeys cold plunge plugs into a standard 120V outlet and fills with a garden hose, so no plumber or electrician is required. Residential setup takes about 15 minutes with no special tools. Follow the safety guidelines in the Polar Monkeys user guide.
How long does setup take?
Setup takes about 15 minutes for residential plunges and about 20 minutes for commercial plunges. Polar Monkeys provides video setup guides and user manuals for both residential and commercial systems to walk you through it step by step.
Where should I place my chiller?
Polar Monkeys chillers are engineered for both indoor and outdoor installation and perform best under shade or cover. Allow at least 1 foot of clearance around the fan unit for airflow. On residential systems, place the chiller up to 7 feet from the tub, and built-in wheels and handles make repositioning easy. Commercial systems come with three standard layout configurations, and placements beyond 15 to 20 feet from the tub can be custom-fitted for an additional cost, so contact the support team to plan the plumbing run.
Can I control the cold plunge with my phone?
Yes. All residential Polar Monkeys cold plunges are app-controlled, so you can power the unit on or off and adjust the temperature remotely from your phone. App control is a residential feature.
Using your cold plunge
Is the chiller loud?
No. A Polar Monkeys chiller runs near-silent when idle and reaches about 60 to 70 decibels while actively cooling, comparable to a small window air-conditioning unit. That keeps it unobtrusive in a home, spa, or studio.
Should I turn my chiller off between uses?
No. Polar Monkeys chillers are designed to run 24/7 for the best performance and energy efficiency, holding your set temperature so the plunge is always ready. Continuous filtration and ozone sanitation between sessions also protect water quality.
How cold and how warm do Polar Monkeys cold plunges get?
Residential models cool to a true 32°F (0°C), heat up to 107°F (41.7°C), and can make ice at the push of a button. Commercial models cool to a reliable 37°F (2.8°C) and are cooling-only, with one exception: the Contrast Edition Commercial reaches a true 32°F and heats to 107°F using two dedicated chillers.
Do I need to buy ice?
No. Every Polar Monkeys cold plunge includes a built-in chiller that cools the water to your set temperature and holds it there, so you never need to buy or add ice.
What are the benefits of cold plunging?
Cold water immersion has been studied for several benefits. Research has associated regular cold exposure with increased dopamine and norepinephrine, which support mood, focus, and mental clarity; reduced muscle soreness and inflammation after exercise, which supports recovery; and improved resilience to stress. Even a few minutes a day may deliver physical and mental benefits. Consult your physician before starting.
Cold Plunge best practices & safety
What is the ideal cold plunge temperature?
Most people aim for 50°F to 60°F (10°C to 15.6°C), though the right temperature varies by individual and goal. If you are new to cold plunging, ease in gently and progress over time. Always consult your physician before starting, especially with any health concerns or underlying conditions.
How long should I stay in the plunge?
It depends on your experience. A good starting point is 2 to 3 minutes, building up to a maximum of about 10 minutes as your tolerance grows. Tolerance varies from person to person, so listen to your body and never push past your comfort zone.
Who shouldn’t use a cold plunge?
Cold plunging is not recommended for people with certain medical conditions, including heart or circulation issues, high or low blood pressure, diabetes, Raynaud's disease, and respiratory conditions. Always check with a healthcare provider before starting cold exposure if you have any concerns.
Can I plunge more than once a day?
Yes, though it is not necessary. Most people plunge either daily or a few times a week, depending on their goals and how their body responds. More frequent sessions are fine as long as you feel recovered between them.
Should I cold plunge before or after exercise?
It depends on your goal. For an energizing boost, cold plunge before your workout. To ease soreness and support recovery, cold plunge after. Some people do both, with a brief pre-workout plunge and a longer recovery plunge afterward.
Weather & seasonal use
Can I leave my cold plunge or chiller outside in freezing temperatures?
The tub can stay outdoors in freezing temperatures as long as it is fully drained and covered, since water expands as it freezes and can damage a full tub. The chiller is rated to operate in ambient temperatures as low as 34°F (1.1°C) but is not freeze-proof. Below freezing, store the chiller in a sheltered space, fully drain the internal plumbing and water filter, and on units that heat, run heating mode during low ambient temperatures to help prevent internal freezing. In very cold conditions, a heating unit may not reach its 107°F maximum, since heating performance is affected by ambient temperature.
Can my chiller handle hot weather?
Yes. Polar Monkeys chillers are built to operate in hot weather, including ambient temperatures up to 104°F (40°C) and beyond. In extreme heat, cooling may slow slightly, but the unit keeps functioning. Keep the chiller well-ventilated and not enclosed, since proper airflow prevents overheating and maintains efficiency.
Cleaning & maintenance
How do I change the water?
Changing the water takes four steps. First, turn off and unplug the chiller. Second, if the plunge is outdoors or in a wet-safe area, open the rear drain valve and let the water out; otherwise attach a garden hose for direct drainage. Third, close the valve once draining is complete. Fourth, refill with fresh water to the correct level before turning the power back on.
How do I keep the water clean?
Use the Polar Monkeys sanitation kit and follow its cleaning protocol, which keeps water clean for about three months. Without the kit, plan to change the water roughly every two weeks, depending on usage. Continuous filtration and ozone sanitation between sessions also help maintain water quality.
How often should I change the filter?
Residential models need a filter change about every 3 to 4 weeks, and commercial models about every 3 months. Replacement frequency depends on usage and water quality, so higher traffic or poor source water may call for more frequent changes to keep water clear and the system performing.
What maintenance is required for my cold plunge?
Maintenance is simple. Use the sanitation kit to keep water clean for longer, or change the water about every two weeks. Replace the filter cartridge every 3 to 4 weeks on residential models and every 3 months on commercial systems, depending on usage. Clean the tub as needed and keep it covered when not in use. Total upkeep is roughly five minutes a week.
Shipping & delivery
How much is shipping?
Shipping is free within the continental U.S. For Canada, Puerto Rico, Alaska, and Hawaii, a flat $1,500 shipping fee applies. International shipping is quoted at the time of order. Duties and import taxes are not covered by Polar Monkeys and should be factored into your purchase.
What are my delivery options?
Two options. Curbside Delivery is free and places the unit at your curb or driveway. In-Home Delivery is $250 and places the unit in your chosen location with packaging removed. In-home delivery to floors that require stair access is not included.
How quickly will my cold plunge ship?
If the product is in stock, Polar Monkeys typically ships the next business day unless customization is required. Orders within the continental U.S. generally arrive within 7 days. Once your order ships, you receive a confirmation email with tracking so you can monitor delivery.
Do you ship to the specific U.S. territories and Canada?
Yes. In most cases, shipments to Canada carry a flat $1,500 fee, which does not include customs, duties, or import taxes. For Hawaii, Puerto Rico, Alaska, and other U.S. territories, the applicable shipping fee is shown at checkout.
Do you ship internationally?
Yes, with support. For international orders, contact the Polar Monkeys team and they will assist directly. Polar Monkeys can deliver to any U.S. address and coordinate with a freight forwarder of your choice to ship your cold plunge overseas.
What if my cold plunge arrives damaged?
If you see visible damage on delivery and a signature is required, reject the delivery, which lets Polar Monkeys file a carrier claim and replace your order quickly. Otherwise, contact Polar Monkeys with photos and the issue is resolved within 48 hours.
Returns & warranty
What’s your return policy?
Polar Monkeys offers a 30-day return window on undamaged products, with a 25% restocking fee. To start a return, contact Polar Monkeys by email and they will provide a prepaid return label.
Is there a warranty?
Yes. Every Polar Monkeys cold plunge includes a complimentary 2-year warranty, with free shipping on warranty claims within the continental U.S. You can upgrade to a 3 to 5-year warranty within 90 days of purchase.
What if my unit breaks outside of warranty?
Contact Polar Monkeys and the team will work with you to find a solution. Service fees may apply for out-of-warranty repairs, and replacement parts are available domestically.
